Customer Service Support Representative - Part Time Job at Munson Healthcare, Traverse City, MI

MGxLaHo5Smx6R2JDak1ZWUxLaUo1L1RvN0E9PQ==
  • Munson Healthcare
  • Traverse City, MI

Job Description



More Than Just Care, It’s Community

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be  Munson Material.  To us, that means teammates who live by our values of  excellence, teamness, positivity, creativity,  and a commitment to creating  exceptional experiences  for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

  • Grow:  Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

  • Thrive:  Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.

  • Be Well:  Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

  • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description



A Day In The Life

  • Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the hospital.
  • Responsible for data accuracy and input on Star.
  • Interviews in person or by phone, patients and relatives requesting payment arrangements or assistance.
  • Resolves problems regarding insurance, lack of information, and provides financial assistance as required. Takes payments and makes payment arrangements on any unpaid balances. Verifies insurance benefits on problem accounts. Makes collection telephone calls. Handles incoming collection calls.
  • Works daily and weekly reports. Works delinquent payment plans. Dictates and sends collection letters as required. Handles problem patient correspondence. 
  • Interviews prospective charity recipients and determines eligibility records bad debt payments and provides information for collection agencies, in order to facilitate collection.
  • Assists with Munson Healthcare Affiliate accounts: posts notes, bills insurance, receives payment, coordinates refunds, and makes collection calls. Refers uncollectables to the collection agency. Files claim with Probate Court against deceased patient’s estate.
  • Performs any other clerical duties relating to this job as directed by the Office Coordinator(s), Manager(s), or Director. Maintains the confidentiality of all information exposed to while an employee of Munson Medical Center.

Qualifications



What's Required

  • Associate's degree, preference given to a degree in finance, business, and/or healthcare.
  • OR two years of experience in a healthcare, financial or customer service setting.

Additional Information



Are you Munson Material? Apply today! 

Part-time! Every other weekend, every other holiday.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Job Tags

Full time, Part time, Work at office, Weekend work

Similar Jobs

ABB

NON-ERP - IS Solution Architect, Integration Job at ABB

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Global IS... 

FUJIFILM Biotechnologies

Senior IT Business Relationship Partner Job at FUJIFILM Biotechnologies

Position OverviewHelp us connect strategy to outcomes. FUJIFILM Biotechnologies is hiring a Senior IT Business Relationship Partner (BRP) to serve as the primary liaison between Global IT and our site/business leaders. You will translate business priorities into actionable... 

welocalize

Indonesian Part-Time Linguistic QA Tester (Remote - US Based) Job at welocalize

 ...Welocalize is hiring Part-Time Linguistic QA Testers that speak Indonesian at native-level fluency. You will be an important part of the QA Testing process for emerging technology. Depending on the project, you could be testing never before seen apps/technology, e-courses... 

Marriott

Esthetician Job at Marriott

 ...scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary... 

National Star Services

Front Desk Assistant (Weekends) Job at National Star Services

 ...: We are looking for a friendly and reliable Front Desk Assistant to join our team in Northbrook, IL 60062 . This is a great opportunity to gain front desk experience and to grow their customer service skills in a professional environment. Position Overview:...