Job Description

Full-time

Description

Under the direction of the Clinical Supervisor, provides clerical assistance to the clinical and provider staff of Family Healthcare of Hagerstown to ensure efficient care to patients. Assists with 'no show', ER, and hospital admission tracking. On occasion may function as a clinical support MA. Supports and follows through with the vision, mission, goals, and objectives of the Family Healthcare of Hagerstown.

Responsibilities and Duties

• Position Specific Duties: Knowledge of the individual processes within the clinical area and ability to operate all office equipment


• Customer Relations/Quality: Demonstrates regard for, dignity toward, and respect for all patients, families, guests, and representatives of other organizations to ensure a professional, courteous, and responsive environment.


• Safety: Performs job responsibilities with attention to safety concerns relating to staff, equipment, and the facility.


• Employee/Employer Relations: Maintains respect for employees and volunteers, and their individual commitment and contributions in support of the CHC's mission to provide consistent quality services.


• Provider Support/Patient Care: Performs quality clinical care to ensure
  holistic care for patients in a Community Health Center.

Generous benefits, including accrued paid time off, 7 paid holidays, 1 Anniversary Award (after first year). Eligible for health care, vision and dental benefits (employee, parent and child, employee and spouse, or family options). Company provided Life and AD&D Insurance. Company paid Long Term Disability, Employee Assistance Program, 403(b) plan with company match and additional voluntary benefits including cancer, hospital, accident coverage, and more.

Requirements

POSITION QUALIFICATIONS:

Education:

Must have received a certificate or training indicating satisfactory completion of a Medical Assistant program

CPR Certification

Experience:

Ability to interact effectively with a variety of individuals and groups, including diversified patient population, clinical staff, area health professionals, and the general public

Adequate typing skills to be able to enter data into the EHR efficiently.

Basic computer skills to include launching applications, managing ‘Windows’ and Templates in the EHR, and using a Tablet PC.

Family Practice or pediatrics experience preferred

PHYSICAL AND MENTAL EFFORT:

Physical:

Minimum physical effort required. Intermittent sitting with freedom of movement. Occasional walking, bending, lifting, pulling and reaching. Normal vision and hearing required.

Mental:

Frequent periods of concentration and attention to details with frequent opportunity for diversification of tasks. Frequent

interruptions. Sensory requirements include the ability to articulate and comprehend the spoken English language, in addition to being able to read and write the English language.

ENVIRONMENTAL AND WORKING CONDITIONS:

Work is performed in a modern well-equipped environment. Interfaces with fellow employees on a daily basis. Uses office equipment daily, multi-line telephone, fax machine, copier, shredder, and computer.

Salary Description

$20.04-$30.87 + any other compensation offered

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