Job Description
Job Title: Technical Delivery Manager
Setting: Onsite
Location: Troy, MI | Hicksville, NY
Type: Full Time (Permanent)
Key Responsibilities
- Own day to day technical delivery across AML/Actimize workstreams
- Translate program level plans into detailed technical execution plans
Manage delivery of:
- Actimize configuration and customization
- Data ingestion and integration
- Interface development and batch/real time processing
- Ensure technical deliverables meet functional, performance, and compliance requirements
2. Actimize Platform Leadership
- Act as the technical subject matter lead for NICE Actimize implementations, including:
- IFM (Integrated Financial Messaging)
- Transaction Monitoring
- CDD / KYC
- Watchlist Filtering
- Guide teams on Actimize:
- Architecture
- Data models
- Rules, typologies, and scenarios
- Alert generation and workflows
- Support tuning, threshold optimization, and performance improvements
3. Engineering & Integration Management
- Manage technical teams across:
- Java / Actimize development
- ETL / data engineering
- Database and performance tuning
- Oversee integrations with:
- Source systems (payments, core banking, customer data)
- Upstream and downstream AML systems
- Ensure data quality, completeness, and lineage for regulatory traceability
4. Environment, Release & Production Readiness
- Own and manage:
- Dev, Test, UAT, and Production environments
- Release planning, cutover, and deployment activities
- Drive production readiness including:
- Capacity planning
- Performance testing
- Batch monitoring and controls
- Partner with infrastructure and support teams to ensure system stability
5. Quality, Risk & Issue Management
- Enforce technical standards, best practices, and SDLC compliance
- Proactively identify and mitigate:
- Technical risks
- Data issues
- Performance bottlenecks
- Lead root cause analysis and resolution of defects and production issues
- Ensure strong documentation for audit and regulatory review
6. Stakeholder & Cross Functional Collaboration
- Work closely with:
- Business analysts
- Compliance and AML operations
- QA and UAT teams
- Communicate technical progress, risks, and dependencies to:
- Program Director
- Client technology leadership
- Support regulatory, audit, and model validation inquiries from a technical standpoint
7. Team Leadership & Mentoring
- Lead and mentor technical team members onsite
- Provide hands on guidance and code/design reviews when needed
- Ensure team productivity, accountability, and delivery quality
- Support onboarding and ramp up of new technical resources
Required Qualifications - Experience
- 12+ years of IT experience in Financial Services
- 5+ years managing technical delivery for AML or Financial Crime programs
- Strong, hands on experience with NICE Actimize (mandatory)
- Proven experience in:
- System integration
- Data intensive platforms
- Large enterprise environments
Technical Skills - Deep understanding of:
- Actimize architecture and components
- AML transaction monitoring systems
- Financial services data (payments, customer profiles, transactions)
- Strong background in:
- Java / J2EE
- UNIX / Linux
- SQL / Oracle / relational databases
- Batch scheduling and monitoring
- Experience with data quality, reconciliation, and controls
- Soft Skills & Leadership
- Strong delivery ownership and execution mindset
- Excellent communication with both technical and non technical stakeholders
- Ability to operate effectively in high pressure, regulatory environments
- Strong problem solving and decision making skills
- Comfortable reporting into a senior Program Director
Education
- Bachelor's degree in Computer Science, Engineering, or related field
- Master's degree preferred but not mandatory
Job Tags
Permanent employment, Full time