Job Description

Job Title: Technical Delivery Manager

Setting: Onsite

Location: Troy, MI | Hicksville, NY

Type: Full Time (Permanent)

Key Responsibilities

• Own day to day technical delivery across AML/Actimize workstreams
• Translate program level plans into detailed technical execution plans

Manage delivery of:

• Actimize configuration and customization
• Data ingestion and integration
• Interface development and batch/real time processing
• Ensure technical deliverables meet functional, performance, and compliance requirements

2. Actimize Platform Leadership

• Act as the technical subject matter lead for NICE Actimize implementations, including:
  • IFM (Integrated Financial Messaging)
  • Transaction Monitoring
  • CDD / KYC
  • Watchlist Filtering
• Guide teams on Actimize:
  • Architecture
  • Data models
  • Rules, typologies, and scenarios
  • Alert generation and workflows
  • Support tuning, threshold optimization, and performance improvements

3. Engineering & Integration Management

• Manage technical teams across:
  • Java / Actimize development
  • ETL / data engineering
  • Database and performance tuning
• Oversee integrations with:
  • Source systems (payments, core banking, customer data)
  • Upstream and downstream AML systems
  • Ensure data quality, completeness, and lineage for regulatory traceability

4. Environment, Release & Production Readiness

• Own and manage:
  • Dev, Test, UAT, and Production environments
  • Release planning, cutover, and deployment activities
• Drive production readiness including:
  • Capacity planning
  • Performance testing
  • Batch monitoring and controls
  • Partner with infrastructure and support teams to ensure system stability

5. Quality, Risk & Issue Management

• Enforce technical standards, best practices, and SDLC compliance
• Proactively identify and mitigate:
  • Technical risks
  • Data issues
  • Performance bottlenecks
  • Lead root cause analysis and resolution of defects and production issues
  • Ensure strong documentation for audit and regulatory review

6. Stakeholder & Cross Functional Collaboration

• Work closely with:
  • Business analysts
  • Compliance and AML operations
  • QA and UAT teams
• Communicate technical progress, risks, and dependencies to:
  • Program Director
  • Client technology leadership
  • Support regulatory, audit, and model validation inquiries from a technical standpoint

7. Team Leadership & Mentoring

• Lead and mentor technical team members onsite
• Provide hands on guidance and code/design reviews when needed
• Ensure team productivity, accountability, and delivery quality
• Support onboarding and ramp up of new technical resources

Required Qualifications - Experience

• 12+ years of IT experience in Financial Services
• 5+ years managing technical delivery for AML or Financial Crime programs
• Strong, hands on experience with NICE Actimize (mandatory)
• Proven experience in:
  • System integration
  • Data intensive platforms
  • Large enterprise environments

Technical Skills - Deep understanding of:

• Actimize architecture and components
• AML transaction monitoring systems
• Financial services data (payments, customer profiles, transactions)
• Strong background in:
  • Java / J2EE
  • UNIX / Linux
  • SQL / Oracle / relational databases
  • Batch scheduling and monitoring
  • Experience with data quality, reconciliation, and controls
• Soft Skills & Leadership
  • Strong delivery ownership and execution mindset
  • Excellent communication with both technical and non technical stakeholders
  • Ability to operate effectively in high pressure, regulatory environments
  • Strong problem solving and decision making skills
  • Comfortable reporting into a senior Program Director

Education

• Bachelor's degree in Computer Science, Engineering, or related field
• Master's degree preferred but not mandatory

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