Thrift Shop Sales Associate Job at Hope House Foundation, Norfolk, VA

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  • Hope House Foundation
  • Norfolk, VA

Job Description

Now Hiring: Thrift Store Team Member

Hope House Foundation – Norfolk, VA

Hope House Foundation is hiring for our Thrift Store in Norfolk . If you enjoy working with people, staying organized, and being part of a mission-driven team, we would love to hear from you.

Schedule: every Friday and Saturday = 16 hours a week. Flexibility required.

Please note: Applications must be submitted through this posting. Do not apply in person at the store.

This position offers a blend of customer service, organization, teamwork, and hands-on operations in a positive nonprofit environment.

Position Responsibilities

Customer and Donor Engagement

  • Provide friendly, courteous, and professional service to customers and donors.
  • Assist donors with drop-offs and answer questions clearly and respectfully.
  • Support a welcoming and positive shopping experience.

Store Operations

  • Organize and prioritize daily tasks to support efficient store operations.
  • Manage time effectively to complete assigned duties.
  • Operate the cash register and process transactions as needed.
  • Maintain the security, cleanliness, and organization of merchandise displays and sales areas.

Housekeeping and Maintenance

  • Complete housekeeping tasks as assigned by the Operations Coordinator.
  • Promptly report maintenance or equipment repair needs.

Inventory and Merchandise Management

  • Sort, tag, and price donated items for sale.
  • Assist with the appropriate disposal of non-sellable items.
  • Help maintain organized back-room and storage areas.

Team Collaboration

  • Attend quarterly team meetings.
  • Support Thrift Store policies, goals, and continuous improvement efforts.
  • Contribute positively to the overall growth of the team and Hope House Foundation.

Special Events

  • Assist with coordination and staffing of the Stockley Gardens Art Festival Thrift Store booth and other special projects as needed.

Ethics and Administration

  • Adhere at all times to the Hope House Foundation Employee Code of Ethics.
  • Accurately complete required administrative forms, including payroll and mileage sheets.

Job Tags

16 hours, Immediate start

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